Filter the reviews by geographic location, year, experience score, loan officer and/or loan type to see the reviews that mean the most to you.

What Our Customers Are Saying About Us

  • Heidi M. Raymore, MO

    As a first time home buyer, this process was naturally stressful. There were some hiccups that happened toward the end which caused my closing date to be moved out - but my loan officer was wonderful, and in the end, I ended up with a better deal.

  • Lisa J. Ocala, FL

    I felt as though Lisa really cared about the whole process that we were going through and she was there to assist and explain everything to me as much as needed.

  • Michelle P. Franklin, TN

    Frank was fantastic to work with. Really appreciated the personalized attention and prompt follow-up. Would highly recommend!

  • Nakhia P. Steamboat Springs, CO

    My Loan Officer, Michele Harman, was the best. She took very good care of me. She made my experience exceptional and I'm very happy I had her. She explained everything to me from day 1 and she walked with me through to the end. Michele thank you, you're the best.

  • Chanelle C. Garner, KS

    Kim Brown was my loan officer. She was amazingly knowledgeable. This was my first time buying a house and I wasn't sure of the whole process. She walked me through it step by step and answered every question. I was comfortable with her, she was like family by the end of the process. I will be buying a home in 10 years and I'll be asking for her, and recommending her to all my family and friends. I wish I could give her a raise. I've never met any like her in this business driven world who will actually take the time to get to know the customers and put them at ease. I really appreciate her and I'm tearing up a bit as I write this. I'm so thankful for my new home. Thank you Kim.

  • Matt M. Chiefland, FL

    Eric Ahkoy was my loan officer and did an outstanding job and I am very happy he was there to help me through the home buying experience.

  • Philip N. Marysville, KS

    Shelley Cox was very helpful and we were very happy with the help she gave us. She was really great and very helpful.

  • Jeffrey G. Vancouver, WA

    Jason was awesome. I was very skeptical at first, I figure I would be denied. Not only did Jason help me through this process but made sure I was well aware of what I needed to get this deal through. He took the time to make sure I knew all the faxes and numbers before going forward. I appreciate his time and hard work. I will recommend him to any other customers I come across. Thank you guys so much. I truly to appreciate it.

  • Eugenio R. Hialeah, FL

    You guys are awesome. My experience with you was just smooth, fast and concise... no doubts that my future home investment will be handled by you.

  • Robert B. Sumter, SC

    I never give a 10/10 rating, but in this rare instance it was earned. My wife and I agree Basil was the best part of our buying experience. Prompt to return calls, and emails.

  • Brandon A. Hahira, GA

    We had an awesome time working with Mike. We never questioned our status during the entire time of our loan process. Will highly recommend.

  • Kathryn S. Delray Beach, FL

    Lauren is a true professional. She went above and beyond, and exceeded our expectations. She made a stressful process easy. We can't thank her enough for all she did to get us our mortgage.

  • Kyle C. Camby, IN

    April was great, the only problem we had was at closing. We closed at 10am and title company didn't receive wire or funds till 1330. But we know that wasn't April's fault.

  • Christopher M. Lexington, SC

    Paul Martin was wonderful! Very grateful being there for me in this process, I could not have made a better decision in hiring MLOA! Will highly recommend!

  • John D. New Smyrna Beach, FL

    Rob was the best! He was very patient and explained everything to us in detail. We had lots of questions and he always took the time to answer us in detail. We were always well informed on the status of our application and what to expect next. Rob was upfront with us and kept us reassured throughout the process. We both feel that Rob Mirich made this a positive experience and we are very thankful to have worked with him.

  • Casey C. New Kensington, PA

    Bill White did a phenomenal job for us! He kept in constant contact and was up for looking into all of our other options when the deal looked bleak.

  • Mark M. Portland, TX

    Thank you for answering your phones on weekends; it is very important for people that work all week!

  • Thomas M. Panama City, FL

    I was pleased to find out I did not have to pay any closing costs which was very helpful.

  • Kenneth O. Chattanooga, TN

    It was a pleasure to work with Jared Erickson. There wasn't any guessing on where we stood in the process and what was next. He always communicated and was available if we had any questions. The seller's realtor for the home we purchased commented to my realtor that he was great and always communicated. My wife and I felt like Jared was a part of this home purchasing process from when we got pre-qualified, to finding the home, and guiding us up to closing. My wife commented that Jared seemed like part of the family. He exceeded my expectations and I will definitely recommend him to anyone who is looking for a MLO. This was a smooth process and we were able to get closed within the timeframe needed. Because of Jared's thoroughness, we are able to move back to our hometown with our kids and once again be around family.

  • Eric B. Middletown, NY

    Ryan Lewis went far and above what I expected. I will recommend him to anyone buying a new home.