Filter the reviews by geographic location, year, experience score, loan officer and/or loan type to see the reviews that mean the most to you.

What Our Customers Are Saying About Us

  • Randolph C. Seabrook, TX

    Mike Ally is the best. He's become part of our family as he handles all our mortgage needs.

  • Stacie L. Stockbridge, GA

    Jason was great. Very helpful!

  • Rose T. Morganton, GA

    Great experience!

  • Kenneth K. Mitchell, IN

    Since my loan was worked while I am overseas, I have to say that customer support was excellent. Every email I sent was addressed in a timely manner, even though some were probably sent at inconvenient times. This was all greatly appreciated and it was a pleasure doing business.

  • John R. Mill Hall, PA

    This was my first time buying a home and with all the stress that comes with it, I had no clue where to begin. Mark gave me a call, we talked and he took it from there. I am so beyond appreciative of Mr. Jenkins and his expertise and professionalism. He deserves so much more than a paycheck. I hope you guys continue to keep him and allow him to help and touch other people’s lives. Great guy, great professionalism and even better being punctual. It’s hard to find people like that nowadays! Thank you so much, Mark!

  • Diane S. Albany, OR

    I worked with Steve Elliott, and I want to say he was extremely helpful and always had time to answer my questions. I felt like I was his only customer. Thank you, Steve. I appreciate all of your assistance.

  • Shannon H. Neodesha, KS

    As a first time with no knowledge even where to start, I can say that Jared was amazing at leading me in the right direction and patiently explaining everything every step of the way. I have highly recommended this company to many and will continue to do so. Thank you for such a wonderful experience.

  • Evan R. Myrtle Beach, SC

    My loan agent was available morning, noon and night. I really don't think I would've been in a home without her.

  • Adrienne A. Grovetown, GA

    Sarah Lutman was absolutely amazing and truly a blessing. She made the process smooth and was very upfront and honest every step of the way. So thankful!

  • Khemal D. Acton, MA

    Christa is the embodiment of dedication and commitment to service. She shepherded us through the loan process to successful completion, keeping us in the loop every step of the way. We felt like we were given the VIP, white-glove treatment and cannot be happier with the whole process. There were some hairy turns along the way, when dealing with the underwriter, but Christa’s guidance, patience, and clarity helped us navigate to a big WIN in the end. She was super quick and complete in answering our numerous questions, even at odd times of the day. THANK YOU for doing an excellent job, Christa! You truly are a super-star!

  • Roger S. Westport, WA

    My lender representative, Elle Smith, helped me feel confident and secure throughout the loan process. By closing time, it was as if she were part of our family!

  • Benjamin T. Douglasville, GA

    This is my first VA loan. I’ve always been leery of the entire process, however, Damon Hyatt made this entire process seamless. He was great, always answered our questions truthfully and returned all my call in a timely manner.

  • Kenneth C. Pekin, IL

    Bryce Casper was great to work with, and his follow up with questions was excellent. Would definitely work with him again if I made another purchase.

  • Crystal M. Shreveport, LA

    Laurie was very personable through the loan process. Her communication with me throughout the process was impeccable. She always kept me abreast of my file from start to finish. I thought that buying a house was going to be stressful but Laurie was very proactive in making sure I stayed on top of what needed to be done on my end as well as hers. She truly made my experience worth wild. I really appreciate her hard and dedicated action to make this merge happen for me and my family. Thanks again, Laurie.

  • Tanislao C. Del Rio, TX

    It has been a positive experience working with Lauren Weems! I was fortunate to have her assist me with the loan process. She was quick to respond to all my questions. Lauren always explained or disseminated information very well. The process can be stressful but with her there was a sense of reassurance that I greatly appreciated! Lastly, her kindness and true feedback regarding the whole process did not go unrecognized. This highlights the true professional that she is. So, thank you Lauren. It reflects highly on you and Mortgage Lenders of America! Tani C.

  • Earl P. Camden, NC

    Raynika Thomas was an excellent representative of Mortgage Lenders of America. She walked me through the entire process and gave exceptional response/feedback during the process. She also reassured me and went above and beyond my expected standards!

  • Paula H. Saint Charles, MI

    Trevor was awesome. He responded quickly and made everything so easy to get through. Our realtor and the title company were all very impressed with him and how quickly he responded and took care of things.

  • Josephine C. Calera, AL

    John was very knowledgeable and helpful in explaining every aspect throughout the process. I will definitely recommend Mortage Lenders of America to my friends and family. Thank you so very much.

  • Ellis K. Oviedo, FL

    Lexie was incredibly responsive seemingly at any time of day or night, even on weekends. I was amazed and impressed at her fission C and knowledge of the various programs and process!

  • Macharanda T. Hampton, GA

    Mitchell Patterson is the best. I couldn’t have asked for a better loan officer.