Mortgage Disclosure Specialist

About the role

Mortgage Lenders of America, a Zillow Group company is growing our team in Kansas City, and we believe we make a difference in the lives of customers seeking to buy a home. The Disclosure Specialist is responsible for reviewing loan documents, ensuring the completeness of information, and electronically transmitting necessary documents to consumer clients. This position works closely with all mortgage loan team members to ensure accurate, legally compliant and timely delivery of mortgage loan documents in accordance with national and state lending practices. You should possess and maintain a current working knowledge of mortgage compliance regulations for conventional, FHA, USDA, and VA loan programs.

Key responsibilities
  • Develop a thorough understanding of company Loan Origination System (“LOS”)
  • Review and ensure accuracy and data integrity required for the issuance of the Closing Disclosure and Loan Estimate
  • Maintain an accurate record of communications and/or actions related to the disclosing process in the conversation log of the applicable loan file
  • Maintain efficient levels of service and follow regulatory timelines associated with the completion and dissemination of loan disclosures verified through the recording of events in LOS tracking system
  • Deliver mortgage loan disclosures in a secure and accurate manner
  • Maintain confidentiality and privacy of customer and employee information
  • Ability to work overtime as needed
Who You Are
  • Knowledge of mortgage compliance regulations for conventional, FHA, USDA, and VA loan programs
  • Familiarity with LOS Encompass is strongly preferred
  • Knowledge of Microsoft Office Product Suite
  • High school diploma or general education degree
  • Ability to self-direct and adapt to changing timelines/deadlines
  • Ability to multi-task and succeed in a fast-paced environment
  • Excellent oral and written communication skills along with customer service orientation
  • Ability to compute rates, ratios, percentages and to draw and interpret bar graphs
  • Strong problem-solving ability
Get to know us

Zillow Group houses a portfolio of the largest and most vibrant real estate and home-related brands on the web and mobile. Our mission is to build the largest, most trusted and vibrant home-related marketplace in the world.

Mortgage Lenders of America (MLOA) is a rapidly growing national provider of online mortgage lending services, located in Overland Park, KS. Founded in 2000, MLOA has funded over 30,000 loans in the United States and consistently achieves customer satisfaction ratings above 94% based on loan survey data. MLOA is a multi-year winner of the #1 Purchase Lender award from LendingTree and was recognized as a Top Ten Customer Service lender by LendingTree in Q4 2016. Named one of 2017 Best Places to Work in Kansas City by the Kansas City Business Journal.

We are a community - we care for each other and invest in our collective success. We collaborate in small teams to tackle big ideas, which gives everyone a chance to have an impact on what we do and how we do it. Your authentic self is valued here.

Zillow Group is an equal opportunity employer committed to cultivating an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a positive interview experience, please let us know.

The employee should perform all the essential functions/responsibilities with or without accommodation for classification in this position. The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities. The employee may perform other duties as assigned, including work in other functional areas to cover absence or relief, or to equalize peak workload periods.

If you are a qualified individual with a disability or a disabled protected veteran and need an accommodation or accessibility assistance to apply for one of our positions, you may submit a request by sending an email to or by calling (913) 717-4500.

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