Post Closing: Loan Delivery Specialist

About the role

The Loan Delivery Specialist will deliver collateral, audit each loan file for accuracy and follow government regulations, and is delivered to the investor on time.

You will works closely with the mortgage loan team as well as with investors to ensure the timely purchase of our loans. You should possess and maintain a current working knowledge of mortgage compliance regulations for conventional, FHA, USDA and VA loan programs.

Key responsibilities

  • You will keep loan operating system current with all conversation regarding any issues with file
  • You will maintain company service level and turn-time standards; specific measurable include return-call times, return-email times, and task completion times
  • You will provide general office support as needed
  • Other duties as assigned

Who You Are

You will possess a keen attention to detail and ability to meet deadlines in a demanding environment without sacrificing work product as well as an aptitude for developing professional relationships with a complementary team setting. This is a non-exempt position located in the Overland Park office and is not eligible for a remote – work schedule.

  • You will need 1+ year of mortgage processing, closing, post-closing or other directly related experience a plus.
  • You will enter data daily, entering information into web enabled software.
  • Organizational skills and the ability to plan for and meet production deadlines.
  • Excellent time-management skills
  • Excellent written / verbal communication skills and strong social skills.
  • Ability to resolve problems.
  • Proficient Microsoft Office suite skills required.
  • Ability to work overtime as required

About the team

We are a team that knows how to have fun and respects one another. We work together to resolve any issues that arise. We truly believe that anyone that joins this team would be joining the best team in the business!

Get to know us

Zillow Group houses a portfolio of the largest and most vibrant real estate and home-related brands on the web and mobile. Our mission is to build the largest, most trusted and vibrant home-related marketplace in the world.

Zillow Group is owned, fueled and grown by innovators who help people make better, smarter decisions around all things home. We inspire one another at every level, and our efforts are supported by world-class benefits that enable us to enjoy our lives outside the office while building fulfilling careers that impact millions of individuals every day.

Mortgage Lenders of America (MLOA) is a rapidly growing national provider of online mortgage lending services, located in Overland Park, KS. Founded in 2000, MLOA has funded over 30,000 loans in the United States and consistently achieves customer satisfaction ratings above 94% based on loan survey data. MLOA is a multi-year winner of the #1 Purchase Lender award from LendingTree and was recognized as a Top Ten Customer Service lender by LendingTree in Q4 2016. Named one of 2017 Best Places to Work in Kansas City by the Kansas City Business Journal.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience

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